Sites are most often hacked through vulneratilities in the website code (compromised Content Management Systems) or by accessing the site via FTP, which is often linked to Spyware.
It is imperative that you repair and secure the website as a matter of urgency, as there can be serious consequences:
- Remove the content the hacker uploaded to your website.
- Ensure that your website is protected against future attacks i.e. for a start, update the anti-virus software and change your FTP password.
- Replace the hacked content with your local website copy. If you don’t have a copy of your website, send an email from your authorisedemail address to Support (include your domain name, if you want both your website and database restored and the date you want restored eg. 3 days ago). We will check if there is an available backup.
- Update your CMS and review your site’s security. Please refer to the CMS provider’s website and forums for information on security patches and version upgrades. If you need any assistance in managing your website content and security, we can refer you tospecialists in this field.
he motivation behind the site being hacked may be to engage in phishing or to send out spam. This kind of abuse associated with hacked websites is damaging to the reputations of your company and the hosting provider alike.
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