As a new customer you would have received an email containing your konsoleHAdmin level login details. Otherwise referred to as your Client / Customer number (unique identifier for your profile) and Management password.
Client numbers start with ‘C’ followed by a series of numbers (eg. C123456789), although some customers who signed-up before September 2002 have a Client number beginning with ‘F’ (F123456789) or ‘2’ (21234567). Client numbers are listed on invoices and may be included in the subject line of emails sent when opening the account.
The Management password is paired with your Client number or email address and is alpha numeric to ensure maximum password strength securing your profile information. Strong passwords are essential as a first line of defence to protect your data and online profiles.
When making contact with Hetzner, please keep these details on hand as they may be used for verification purposes.
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