Yes, our servers maintain daily backups. Our servers are configured using a RAID configuration, which means that even Harddrive failure is covered. Our servers are in air conditioned rooms. We have backup generators that kick in should there be no power. We provide a 99.9 percent uptime guarantee! Your website and email is in good hands [...]
Upgrade your SiteBuilder package via konsoleH (only for dedicated server clients): Browse to konsoleH (https://secure.konsoleh.co.za) Login with your Client number and Management password Select or search for a domain name in the ‘Hosting Service’ tab Select ‘SiteBuilder’ from the left-hand menu Click on the ‘Manage Package’ option. On the screen that appears, select the ‘Purchase SiteBuilder [...]
Adding images to your Sitebuilder site can be easily done under ‘Edit Content’ in your SiteBuilder editor. Browse to konsoleH (https://secure.konsoleh.co.za) Login with your domain name and FTP password. Select ‘SiteBuilder’ from the left hand menu. Click on ‘Edit Website’ and select ‘Edit Content’ from the seven steps. Highlight the area on the page where you [...]
The SiteBuilder Wizard has a detailed Help function that can be found on the bottom left-hand corner of the screen, identified with a ‘?’ symbol. SiteBuilder is available from Micro to Master web hosting accounts. Each hosting account will need its own SiteBuilder Lite or Standard installed on the hosting package. If you would like more [...]
Caution is advised when publishing a website with SiteBuilder if you already have an existing website. Should you enable the SiteBuilder and publish a website using the SiteBuilder wizard, you will lose your existing website as the newly created SiteBuilder website will overwrite your existing website. We recommend that you make a backup of you existing [...]
Should you decide to terminate your SiteBuilder package, your SiteBuilder account, including all content, features and functionality, will be removed from our system. Please ensure that you have a separate backup of the images and content used to create your SiteBuilder website. It is only possible to terminate your SiteBuilder package at the Admin Level. To [...]
We offer a Sitebuilder tool which is built into the hosting account. With this tool you can build a website you like. SiteBuilder is a website publishing tool that allows you to create a website in 7 easy steps with editing and automatic publishing capabilities. The website is immediately available and can be edited afterwards. [...]
If you lose the Client Number or Management password follow these steps: Browse to konsoleH (https://secure.konsoleh.co.za ) Click the ‘Forgot your Password?’ link and the login details will be emailed to the authoritative email address held on our records. Alternatively, email admin@hetzner.co.za from your authoritativeemail address requesting your login details to be sent to you. It is important to [...]
As a new customer you would have received an email containing your konsoleHAdmin level login details. Otherwise referred to as your Client / Customer number (unique identifier for your profile) and Management password. Client numbers start with ‘C’ followed by a series of numbers (eg. C123456789), although some customers who signed-up before September 2002 have a Client [...]
Sites are most often hacked through vulneratilities in the website code (compromised Content Management Systems) or by accessing the site via FTP, which is often linked to Spyware. It is imperative that you repair and secure the website as a matter of urgency, as there can be serious consequences: Remove the content the hacker uploaded to your [...]
Ensure you are running the latest version of your Content Management System (CMS). Subscribe to your CMS’s security alerts. Most CMS’s provide an email subscription that alert users to vulnerabilities. Run regular virus scans on your PC and ensure that your virus scanning software is up to date (include anti-spyware) to avoid falling prey tomalware. [...]
f your browser displays information which is outdated or doesn’t include your most recent changes, it may be storing local copies of the website pages in its cache. One reason for doing this is that it can help to improve download times. Caching is best suited for pages that do not change very often. Clearing your [...]
A web cache sits between web servers and a client or many clients, and watches requests for HTML pages, images and files (collectively known as objects), saving a local copy for itself. Then, if there is another request for the same object, it will use the copy that it has, instead of asking the origin server [...]
Website Caching Your internet browser will often keep a local cache of the websites you visit. So as to speed up access next time you visit the website. Find out why you sometimes see an older version of your website and how to resolve this by clearing out your browsers cache. Clearing your cache varies [...]
FileZilla is open source FTP software distributed free of charge under the terms of the GNU General Public License. Website: http://filezilla.sourceforge.net Download: http://filezilla.sourceforge.net (select Filezilla Client) Configuration settings: Open FileZilla Enter Host: (your-domain.com or IP address) Enter User ID: (FTP username as per konsoleH) Enter Password: (FTP password as per konsoleH) Select Connection port: 21 Click ‘Quick [...]
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