How to setup autoreply / out of office reply

Set-up an Auto Responder on a mailbox via your Webmail console:
1.Browse to http://mail.yourdomainname.com (replace yourdomainname with your actual domain name)
2.Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive)
3.Select ‘MailAdmin’
4.Select ‘Autoreply’ and edit as needed
5.Click on ‘Add’
6.Your Auto Responder is now active. To test it, send an email to the address and see if you receive the auto response.

Remove the Auto Responder for a mailbox via Webmail:
1.Browse to http://mail.yourdomainname.com (replace yourdomainname with your actual domain name)
2.Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive)
3.Select ‘MailAdmin’
4.Select ‘Autoreply’
5.From the ‘Autoreply’ drop down select ‘Off’
6.Click on ‘Add’
7.You will notice when you go back to ‘Menu’ that Autoreply will no longer display ‘On’

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Where can I find the emails caught by the spam filter?

PLEASE NOTE: That by default all hosting accounts have a spam filter enabled. You should notify us if you do not wish your emails to be filtered.

If you have your spamfilter enabled it is advisable to regularly check your online email account for any items in the spam bucket.

Follow these steps to access your Spam Bucket:

1.Browse to your control panel (eg. http://control.yourdomainname.com)
2.Log in with your email address and email account password
3.Select ‘Folders’ menu option
4.Select ‘Spam Bucket’ from the folder structure
5.Here you will find the spam messages caught by the spam filter
The ‘Spam Bucket’ folder is created once the first spam email is caught by the spam filter for your mailbox. If there is no ‘Spam Bucket’ folder, it means that no spam emails were caught by the filter.

Should you find something in your spam bucket which is not spam, you can move the email from the ‘Spam Bucket’ to your ‘Inbox’ folder for normal mail retrieval to your dafult email client. It is then important to log into your Konsoleh and whitelist this sender. Read more about this right here: http://namibeye.com/?p=340

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Need some laughter?

IT can be so frustrating at times. We collect random humor from the internet and file it into our “frustrated” help section. Below are some random one liners to make you smile again.

ASCII stupid question, get a stupid ANSI!

A program is never finished until the programmer dies.

A Life? Cool! Where can I download one of those from?

Any program that runs right is obsolete.

According to my calculations the problem doesn’t exist.

A user friendly computer first requires a friendly user.

Bad or missing mouse driver. Spank the cat [Y/N]?

Be aware of Programmers who carry screwdrivers.

Bug? That’s not a bug, that’s a feature.

Build a system that even a fool can use, and only a fool will use it.

Computers are like air-conditioners: both stop working, if you open windows.

Computers can never replace human stupidity.

Ever notice how fast Windows runs? Neither did I…

File not found. Should I fake it? (Y/N)

Hardware: The parts of a computer system that can be kicked

Hiroshima..45……..Tjernobil..86……..Windows..95….

Hit any user to continue.

Home is where the computer is plugged in.

If the automobile had followed the same development cycle as the computer, a Rolls-Royce today would cost $100, get a million miles to the gallon, and explode once a year, killing everyone inside.

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What is Apache?

Apache is a HTTP webserver software commonly run on Unix enviroments. All our webhosting services utilize Apache as the basic platform for serving all websites.

Please visit http://en.wikipedia.org/wiki/Apache_HTTP_Server for more information regarding this software.

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What is a .htaccess file?

An .htaccess file can overide certain predefined settings or add additional settings to your apache configuration.

An .htaccess file is usually uploaded to your website root folder or any of its subfolders, depending on what your requirements are.

Some examples of .htaccess usage:

  • Protect a directory with a password
  • Custom error or 404 page redirects
  • Block certain IP adresses from accessing your site

There are a lot of options and configurations you can do with an .htaccess file.

Feel free to visit this website which we find an excellent resource for learning more about .htaccess files and how to use them:
http://www.htaccess-guide.com/

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How do I create a simple contact form with captcha using PHP?

You will need to create 2 files. One you call contactus.php which contains your PHP code and the contact form and the other one should be captcha.php which contains the script to generate an image. 

I have put comments into my code so you can understand how these scripts work.

Copy and paste the following code in the contactus.php file using any raw text editor of your choice (eg. notepad):

<?PHP
session_start();

// get variables
$name=$_REQUEST["name"];
$telephone=$_REQUEST["telephone"];
$email=$_REQUEST["email"];
$message=$_REQUEST["message"];

if (isset($_REQUEST["Submit"])) {

// now to check whether the verify code is correct
	if ($_POST["vercode"] != $_SESSION["vercode"] OR $_SESSION["vercode"]=='')  {
   	  	echo  "<script language='javascript' type='text/javascript'>alert('Please enter the correct verifiction code.');</script>";
	} else if(!eregi('^([a-z0-9\._-])+@([^\.]+\.[^\.]+)', $_REQUEST["email"], $matched)) {
		 echo  "<script language='javascript' type='text/javascript'>alert('Please enter a correct email address.');</script>";

	} else {

// this is where you want your contact for to be sent
// you may put in multiple emails using a comma between them
// IT IS IMPORTANT THAT YOU CHANGE THIS TO YOUR EMAIL ADRESS
$recip = "contact@yourdomain.com";

$message = str_replace("\r", "\n", $message);

$senderip=$_SERVER['REMOTE_ADDR'];
// get the senders ip just in case

$subject = "your subject here";

// your content of the message
$mailbody = "Contact form sent by
Name: $name
Telephone: $telephone
Email: $email
Message:
$message
-------
sender's ip: $senderip";

// now to send the email off

	if (mail($recip, $subject, $mailbody, "From: $email")) {

    	 // add form data processing code here
    	 echo  "<script language='javascript' type='text/javascript'>alert('Your email has been sent..');</script>";

	}
}
}
?>

<form action="contact.php" method="post">
           	<strong>Name:</strong><br>
           	  <input name="name" type="text" id="name" size="30"  />
           	  <br>
           	  <br>
         	  <strong>Telephone:</strong><BR>
         	  <input name="telephone" type="text" id="telephone" size="30"  />
         	  <br>
         	  <br>
              <strong>Email:</strong><BR>
              <input name="email" type="text" id="email" size="30"  />
              <br>
              <br>

              <strong>Message:</strong><BR>
              <textarea name="message" cols="30" rows="4" ></textarea>

	  	      <br>
	  	      <br>
			  <strong>Please type in the  verification code: </strong><BR>
	  	      <img src="captcha.php" /><br>
	  	      <input name="vercode" type="text" size="30" />

	  		  <BR>
	  		  <br>
              <br>

	  		  <input type="submit" name="Reset" value="Reset">
	  		  &nbsp;
	  		  <input type="submit" name="Submit" value="Submit">
	  		  <br>
	  		  <br>

        </form>

Then put the following code into your captcha.php file:

<?php
session_start();
$text = rand(10000,99999);
$_SESSION["vercode"] = $text;
$height = 25;
$width = 65;

$image_p = imagecreate($width, $height);
$black = imagecolorallocate($image_p, 0, 0, 0);
$white = imagecolorallocate($image_p, 255, 255, 255);
$font_size = 14;

imagestring($image_p, $font_size, 5, 5, $text, $white);
imagejpeg($image_p, null, 80);
?>

Now upload your files to the server and browse to contactus.php and test your form!

This is a very simple script with built in captcha and a small email address verification script.

It is important to note that php scripts on our server will only be handled if the file has a .php extension. If you put PHP scripts into a .html file then they will not work. You can however force PHP scripts to work in .html files by implementing .htaccess directives.

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How to Blacklist or Whitelist Emails?

Go to link: http:http://control.yourdomainname.com

Then select icon to login (Control panel)

Then login with Domain (eg. namibeye.com)  and FTP password

Then go to Mail in the left hand bottom tabs

then click on Blaclist/Whitelist   option

Then click Blacklist to go and add email to blacklist or whitelist to go add email to whit list and click add after entering email address.

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Who maintains your website / email servers?

We are very proud to say that Hetzner South Africa maintains all our server and bandwidth needs concering email and website hosting.

We have been working with Hetzner for the past 9 Years and can only say good things about their dedicated services.

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Do you offer web design, development or programming services?

Yes we offer everything from custom made web development to integration of purchased themes and templates.  We also design our own themes which can be used on well known CMS systems such as Drupal and Joomla.

We offer a wide range of predesigned sites which we then customize to suite the clients needs.

Some clients demand something unique, then we designa beautiful website for them from scratch using latest CSS and XHTML structure.

We build custom database systems as well and have designed numerous end user applications.

We make use of the following programming languages / tools / platforms:
XHTML
CSS
 jQuery
AJAX
PHP
Actionscript / Flash
javascript
runrev
CGI/Perl

We can work with most well known databases, but we really prefer to use MySQL, we just love MySQL!

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Do you maintain website backups? Is our Data safe with Namibeye?

Yes, our servers maintain daily backups. Our servers are configured using a RAID configuration, which means that even Harddrive failure is covered.

Our servers are in air conditioned rooms.

We have backup generators that kick in should there be no power.

We provide a 99.9 percent uptime guarantee!

Your website and email is in good hands with namibEYE!

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My current website is blue and i would much rather have it in orange?

No problem, just contact us, we can make it any colour you want it to be!

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What does database administration involve?

Database Administration involves the overall design and management of databases.

Administration tasks include:

  • Importing/Exporting and reporting
  • Archiving
  • Consistency checks
  • Developing/maintaining indexing and retrieval functions of databases or multidimensional databases and the users
  • Data processing/reporting
  • Data quality
  • Database design
  • Data warehousing
  • Amendments/Correcting tables
  • Alter records/data on the database
  • Database structure-relational databases.
  • Backup and restore functionality
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What is MySQL?

MySQL is a true multi-user, multithreaded SQL (Structured Query Language) database server. MySQL is most commonly used for Web applications and for embedded applications and has become a popular alternative to proprietary database systems because of its speed and reliability.

MySQL is an open source RDBMS (Relational Database Management System) that relies on SQL for processing the data in the database. MySQL provides APIs (Application Programming Interface) for the languages C, C++, Eiffel, Java, Perl, PHP and Python.

One of the fastest SQL (Structure Query Language) database servers currently on the market is the MySQL server. It is our preferred solution for those holding Basic Accounts or higher, who need databases to drive their web sites.

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What forms a valid domain name?

domain name can be composed of three to sixty-three characters excluding the address specifier (www) and the suffix (.com). The character limit depends on the required tld extension.

Only alphanumeric characters and hyphens are allowed. The name cannot start or end in a hyphen.

Character limit:

COZA domain names – 30 characters
(minimum – 2 characters)

International domain names (e.g. .com, .net, .org) – 63 characters
(minimum – 3 characters)

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What is a domain name?

domain name is an easy to remember name that refers or points to an IP address where your web services (email, website etc) reside. An IP address is a unique address written in dotted decimals (such as 196.7.164.2) that computers use to determine what website to display.

Imagine that an IP Address is a phone number and the domain name is “speed dial” listing in a cell phone. You do not need to know the person’s phone number to contact the person. All you need is the name of the person in your speed dial listing.

Domain names and IP addresses work the same way. You do not need to know the IP address of a particular website. You simply need to know the domain name. When you type in a domain name in a web browser, you are telling the browser to retrieve the website that is associated with a particular IP address.

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How do I upgrade to SiteBuilder Standard?

Upgrade your SiteBuilder package via konsoleH (only for dedicated server clients):

  1. Browse to konsoleH (https://secure.konsoleh.co.za)
  2. Login with your Client number and Management password
  3. Select or search for a domain name in the ‘Hosting Service’ tab
  4. Select ‘SiteBuilder’ from the left-hand menu
  5. Click on the ‘Manage Package’ option.
  6. On the screen that appears, select the ‘Purchase SiteBuilder Standard’ option.
  7. Click [Confirm]
  8. Your SiteBuilder package will automatically upgrade to the Standard version.
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How do I upload an image to my Sitebuilder website?

Adding images to your Sitebuilder site can be easily done under ‘Edit Content’ in your SiteBuilder editor.

  1. Browse to konsoleH (https://secure.konsoleh.co.za)
  2. Login with your domain name and FTP password.
  3. Select ‘SiteBuilder’ from the left hand menu.
  4. Click on ‘Edit Website’ and select ‘Edit Content’ from the seven steps.
  5. Highlight the area on the page where you wish to place the image.
  6. Click on ‘Media’ and then ‘Insert image’
  7. Click on ‘Upload file’
  8. You will now see two windows, the top window displays your computers local files and folders while the bottom window is where you will place the file you wish to upload.
  9. Select the file you wish to upload from the top window and drag it down to the ‘Selected files’ window on the bottom.
  10. Click on ‘Upload’
  11. Select your uploaded image by clicking on it.
  12. Click on ‘Insert image in text’

Please note that because of file system differences between the SiteBuilder application and our LINUX based websever your filenames are not allowed to have spaces and special characters. We suggest that you keep the file names of your image files as simple and short as possible (i.e image1.jpg).

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Is there a ‘Help’ function in SiteBuilder and If I have more than one domain can I use one Sitebuilder Package?

The SiteBuilder Wizard has a detailed Help function that can be found on the bottom left-hand corner of the screen, identified with a ‘?’ symbol.

SiteBuilder is available from Micro to Master web hosting accounts. Each hosting account will need its own SiteBuilder Lite or Standard installed on the hosting package. If you would like more than one domain to point to a site you have build with SiteBuilder you would be able to set-up Parked domains to point to the domain where your SiteBuilder site displays. SiteBuilder is not available on Multiple domains

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What happens if I have an existing website, but also want to use SiteBuilder?

Caution is advised when publishing a website with SiteBuilder if you already have an existing website. Should you enable the SiteBuilder and publish a website using the SiteBuilder wizard, you will lose your existing website as the newly created SiteBuilder website will overwrite your existing website.

We recommend that you make a backup of you existing website files and folders to your local environment before publishing your SiteBuilder-created website.

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What happens if I terminate my SiteBuilder package?

Should you decide to terminate your SiteBuilder package, your SiteBuilder account, including all content, features and functionality, will be removed from our system. Please ensure that you have a separate backup of the images and content used to create your SiteBuilder website.

It is only possible to terminate your SiteBuilder package at the Admin Level.

To terminate your account, follow the steps below:

  1. Browse to konsoleH (https://secure.konsoleh.co.za)
  2. Login with your Client number and Management password
  3. Select or search for a domain name in the ‘Hosting Service’ tab
  4. Click ‘SiteBuilder’ from the left-hand menu
  5. Click on the ‘Manage Package’ option.
  6. Select the ‘Terminate SiteBuilder Package’ option.
  7. Click [Confirm]
  8. You will no longer have access to your SiteBuilder website.
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How to create a website

We offer a Sitebuilder tool which is built into the hosting account. With this tool you can build a website you like.

SiteBuilder is a website publishing tool that allows you to create a website in 7 easy steps with editing and automatic publishing capabilities. The website is immediately available and can be edited afterwards. We offer two versions: SiteBuilder Lite (Free version) and SiteBuilder Standard (paid for version). Please note that the SiteBuilder wizard is only supported by Internet Explorer 6.0 and higher as well as Firefox 1.0 and higher.

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Services available via your konsoleH Control Panel

Below are some of the services you will find helpful (note the main features are dependent on respective account types):

Please login to: https://secure.konsoleh.co.za to find these services.

Hosting Services

  • Domain Details:

View your web hosting account’s vital statistics with an option to send these details to an email address of your choice. Add new hosting accounts or additional hosting features, such as pop mailboxes, parked domains and more.

  • Manage Services:

- Manage and access details for FTP
- Configure Multiple FTP
- User accounts
- Administer MySQL databases
- Customise your webserver configuration
- Upload and manage files- Install osCommerce shopping cart
- Set-up and manage cronjobs
- Block and unblock accounts
- Manipulate domain records
- Configure PHP directives

  • Statistics and Reports:

View disk and traffic usage, error logs and access usage patterns of your website.

  • Mail:

Set-up new mailboxes, administer mailbox properties, enable/disable the spam filter, blacklist or whitelist email addresses and send and receive mails via Webmail. Use the ‘Email Setup Wizard’ to automatically configure your email client for Microsoft Outlook 2003/07 or Outlook Express.

Account Admin

This function provides easy access to all your billing, traffic and account details:

  • Account Profile:

View and update contact and billing information at any time.

  • Billing:

Access and view invoices relevant to your hosting account with details on outstanding balances and payment due date. View and update the method and frequency of payment for a specific domain.

  • Traffic:

If you have a dedicated or co-location server account you are able to monitor the bandwidth usage and view traffic details of a particular IP address or traffic group.
Every function within konsoleH has a [Help] link to assist and guide you through the process.

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konsoleH key benefits

konsoleH merges all service administration tools into a single, integrated management system that enables you to manage your web space with greater efficiency and accessibility:

  • Administer individual accounts, reseller accounts and perform basic website maintenance from a secure, central point of access
  • Privileged access levels
  • All administrative functions are SSL protected by default
  • Every function within konsoleH has a comprehensive [Help] link to assist you
  • konsoleH caters for a quick and intuitive 24/7 sign-up system for new hosting accounts with instant activation
  • konsoleH lays a good architectural foundation for future enhancements and feature-rich additions
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How do I log into konsoleH?

You can log into konsoleH at three management levels via the centralised login page found at: https://secure.konsoleh.co.za

Management levels are categorised by the type of information available:

  • Admin Level: The highest level providing access to all services. To gain access to the administration area as a Hetzner client, your username should be your current client number. Your password is the management password.
  • Domain Level: Control panel of an individual hosting account. To log in directly to a domain, use the domain name as the user name. This includes either the ‘.co.za’ or ‘.com’ which is part of your domain name. Use the domain’s FTP password to login.
  • Webmail Level: A service available to individual mailbox users. To log into your webmail, use your email address as the username and the mailbox password. Access details to log onto konsoleH are made available to clients as soon as an order is placed.
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Using konsoleH’s ‘FTP Manager’

The FTP Manager is only available to customers hosting on a Standard account or higher allowing you to create multiple FTP logins for a single Web hosting account. You can give access to specific FTP directories of your website to different users – you can control who can publish content on areas of your website.

FTP accounts can reference any path within the public_html directory (publicly viewable folder) of the hosting account. Users will only have access to the specific directories as specified in the FTP Manager.
Manage your FTP accounts via konsoleH:

  1. Browse to konsoleH (https://secure.konsoleh.co.za)
  2. Login with your Domain name and FTP password
  3. Select ‘Manage Services’ on the left-hand menu
  4. Click ‘FTP Manager’
  5. Add, edit or delete FTP accounts.

Important notes:

  • FTP accounts can only be created within the public_html directory and not within the ‘home’ directory (not public viewable).
  • Providing access to the ‘home’ directory could pose a security risk and put the stability of your email accounts in jeopardy.
  • The FTP username is not customizable. Each new user directory will be given a standardised FTP username that is linked to the main FTP username of the account. If the main FTP account’s username is ‘test’, any additional FTP account usernames will increment by one, for example ‘test_02’, ‘test_03’, etc.
  • When creating an FTP account, an auto-generated password will already be populated within the ‘FTP Password’ field. You may enter a different password.
  • Should you change the password of the main FTP user, the password used to log into konsoleH will also change accordingly for the relevant hosting account.
  • You have the option of emailing an FTP account’s access details to a specific email address.
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